SUPPORT
How can we help?
Quick answers to the questions we hear most. Not covered? Write to us — a human replies.
Can I change where a QR code points after printing it?
Yes. Every Orbital QR code is dynamic — the printed code points to your short link, and you can change the destination behind it anytime from the dashboard. No reprints needed.
Do people need an account or app to scan my codes?
No. Any phone camera works. Scans are redirected instantly, and the visit is logged to your analytics on the way through.
How do I sign in?
With your Google account — one tap, no passwords to remember or reset. We never see your Google password.
Where do I see who scanned my codes?
Dashboard → Analytics. You get live scan trends, device and OS breakdowns, cities, and peak hours across all your QR codes, short links, and pages.
How do I cancel?
Anytime, from your account settings. Your plan stays active until the end of the billing period you already paid for.
Still stuck?
Email us at hello@orbital-point.com — we usually reply within a business day.